Ms. Chao continues in her duties as Associate Director for Language Programming, where she oversees the production and distribution of television, radio, Internet, and mobile content in nearly 50 languages.
From 2008 to 2014, she was Director of Performance Review, the quality control and consulting arm of the U.S. International Broadcasting Bureau responsible for program review, management efficiency, and research.
In more than twenty years, Ms. Chao has worked as a studio announcer, field reporter, editor, Hong Kong Bureau Chief, Mandarin Service Chief, East Asia Division Director, and VOA’s first Language Programming Director from 2001 to 2007.
A native of Taiwan, Ms. Chao earned a Bachelor’s in Journalism from National Chengchi University and Masters’ in both Speech Communication and Instructional Media from Kent State University. She also has a great passion for music and has received years of formal training for piano.